↓ Where are my discs, HP?
I just bought a new Hewlett Packard Windows 7 PC. The machine is fine but it comes with no recovery discs. First they stopped giving you manuals, then the Windows CD/DVDs, and now the recovery discs.
The machine comes with a partition containing the initial, recoverable state of the machine which is fine if you can run Windows but what if everything is so messed up that you can’t run the recovery program? They do offer a way of burning exactly one set of recovery discs (3 discs to the set) which I am sure most people will not do and you might be able to buy them from their website but they say they only have a limited number.
It is also a good idea to have a repair disc to help resolve problems. Again, not included with the PC. You can download the ISO for one and burn your own CD with it from this page at neosmart.
I am not sure if this is to save a few dollars or to help the computer support business but it is definitely not to help the consumer. If this trend continues, what else will they stop providing? the power cable? keyboards and mice? If they don’t provide any peripherals then they don’t have to give us that poster-sized sheet that shows how to plug everything in.
On the plus side, they didn’t load the machine with crapware. Just a time-limited version of Norton and some links to partner websites.
